Rep Behavior Changes When Manager Is Present on Calls
Managers mistake performance changes for behavior change when they observe calls live.
Amara Okafor
Contributing Editor
Amara Okafor is a contributing editor at Sales Coaching Report covering ride-along and observation. Based in Singapore, Amara has written for Sales Coaching Report since 2021.
1 story · Singapore
Managers mistake performance changes for behavior change when they observe calls live.